Your account
Delete your account
You can delete your HeyHeyRoller account whenever you like. There are two ways to do it.
From the app
- Open HeyHeyRoller and sign in.
- Go to Profile → Account & security.
- Tap “Delete my account” and confirm.
By email or with this form
If you cannot get into the app, use the form or write to support@heyheyroller.com from your account email. We will ask you to confirm from that same address to check the account is yours. Once you confirm, we will delete your account within 30 days.
What gets deleted and what stays
We erase your account and your personal data (email, profile, date of birth, the phone number and social media account we used to verify your account, your public profile’s social media, your crew memberships, your event collaborations, your saved place, your approximate location and your notifications), plus the crews, shops and brands you registered. The spots and events we had already approved stay in the app without your name, because they are community information; if you want us to remove them too, write to us. If you have an active plan, deleting your account cancels it immediately; it does not renew and is not refunded. Deletion is permanent.